SkyMiles(R) Redemption Details on Award Travel : Delta Air Lines
ABOUT AWARD TRAVEL
With our Award calendar, it’s easy to search for Awards online. To plan your Award trip, check out the
and click on “My Dates Are Flexible” to see the most availability. One-Way Award fares start at 10,000 miles (plus taxes and fees) on select flights within the U.S. 48 and Alaska*.
As of July 21, 2016, SkyMiles Members have the option to book different cabins on the outbound and return flights of the same round-trip ticket. This means you can relax in Delta Comfort+(R) on your way to your destination and enjoy our premium Delta One(R)&cabin to return home refreshed and rested. And starting June 6, 2017, Members who purchase tickets using Miles + Cash * will have the option to book different cabins on the outbound and return flights of the same round-trip ticket.
*Coming soon to the Fly Delta app
Redeem Toward An Award Ticket
SkyMiles Award Travel means you can use your miles to book a flight on Delta Air Lines, all&SkyTeam(R)&Global Alliance Partners and other SkyMiles partners.
Within and between the Continental U.S., Alaska and Canada, One Way Award Tickets start at 10,000 miles (plus taxes and fees). &
Redemption amounts are valid for travel daily in the Main Cabin on Delta/Delta Connection carrier flights only. &
Airlines included in SkyMiles Award Travel: Delta Air Lines, Delta Connection carriers Compass Airlines, Endeavor Air, Inc. ExpressJet Airlines, Inc., GoJet Airlines, Shuttle America, and SkyWest, Aeroflot, Aerolineas Argentinas, Aeromexico, AirEuropa, Air France, Air Tahiti Nui*, Alitalia, China Airlines, China Eastern, China Southern, Czech Airlines*, Garuda Indonesia, GOL, Great Lakes, Hawaiian Airlines*, Jet Airways, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, Mandarin Airlines, Middle East Airlines, Saudia Airlines, Shanghai Airlines, Tarom Airlines, Vietnam Airlines, Virgin Atlantic, Virgin Australia, WestJet and Xiamen Airlines
Sufficient miles within your SkyMiles account are required to redeem miles toward Award Travel. To shop for Award Travel
select ‘Book SkyMiles Award Ticket’ when initiating your flight search.& Once you’ve selected your itinerary and logged into your SkyMiles account, you’ll be asked to pay for the flights you selected.
*To book, . Hawaiian Airlines Awards are limited to inter-Hawaiian Islands itineraries&
Award Tickets Issued by Phone or in Person
Delta miles may be redeemed for an Award Ticket on all SkyMiles airline partners including Air Tahiti Nui, GOL Airlines, Hawaiian Airlines, Virgin Atlantic and Virgin Australia.& Redemption can also take place with our SkyTeam(R) partners that include Aeroflot, Aerolineas Argentinas, Aeromexico, Air Europa, Air France, Alitalia, China Airlines, China Eastern, China Southern, Czech Airlines, Kenya Airways, KLM, Korean Air, Middle East Airlines, Saudia Airlines, TAROM, &Vietnam Airlines and Xiamen Airlines.
To reserve travel on partner carriers which are not currently displayed
(please see above), please call 800-323-2323 or the number on the back of your SkyMiles membership card.& Non-US based customers can
for assistance.
Please note that Award Tickets issued by Delta Reservation Sales over the phone, in person at a ticket office or airport ticket counter, may be subject to a . Charges only apply to tickets issued in select European countries and may be waived upon request. Charges are wavied for all other points of sale.& may also apply when booking an Award Ticket.
Miles may be redeemed for an Award Ticket instantly with your credit card
when your credit card billing statement is billed to any of the following countries and territories:
Applicable Countries and Territories
Antigua & Barbuda
Cayman Islands
Costa Rica
Czech Republic
Dominican Republic
El Salvador
Guadeloupe
Korea, Republic of
Martinique
Netherland Antilles
Netherlands
New Zealand
Philippines
Puerto Rico
Saint Lucia
Saudi Arabia
Switzerland
Trinidad & Tobago
Turks & Caicos Islands
United Kingdom
United States
U.S. Virgin Islands
Please note to safeguard against credit card fraud, some reservations will require you to come into one of our ticket office locations to make payment or show us your credit card and ID to have your ticket issued. If the SkyMiles member&that is redeeming miles is not traveling, they can show their credit card and ID at any airport ticket counter or , whichever is most convenient.
Paying for Your Ticket
When redeeming tickets , immediate payment with a credit or debit card is required at the time of ticketing.
Credit Cards
The following credit cards are accepted:
American Express
Diners Club
Discover(R) Network
MasterCard
We are unable to accept certain foreign-issued&Diners Club cards. In addition, one-time use credit card numbers provided by some credit card companies are permitted only if tickets are purchased at least 6 days before departure.
Debit Cards
Debit cards are accepted for ticket payment, but here are some details to keep in mind:
Some banks may limit your per-transaction amount.
Delays can occur when charges are reversed on a debit card.
Bank processing times vary for removing the hold against your account.
Please check with your bank before purchasing.
Delta eCredits
eCredits are electronic vouchers that can be applied towards the cost of your ticket for travel on Delta Air Lines, Delta Shuttle, Delta Connection and Delta designated codeshare flights. They are only valid for payment of tickets and government imposed taxes and fees. They are not valid for other types of fees and they do not have any cash value.
eCredits can be redeemed here
or at any airport or city ticket office. When you
there's no transaction fee. A fee may apply when using any other location. Charges only apply to tickets issued in select European countries and may be waived upon request. Charges are wavied for all other points of sale.&eCredits cannot be redeemed at travel agencies, other airlines, or other travel web sites.
Each eCredit has its own set of Terms & Conditions and can vary based on date of issue.
Examples of eCredit types:
Travel Credit Voucher (TCV)
Delta Travel Voucher (DTV)
Delta Dollars (DBC)
Miscellaneous Charge Order (MCO)
Unused or partially used past date tickets
Electronic Gift Certificates
Paper vouchers cannot be redeemed online. To redeem a paper voucher, visit a Delta ticket counter at the airport or a .
Seat Selection
With our online interactive seat map, you can confirm your seat in three mouse clicks. In some cases, seat assignments are made automatically based upon your preference for a window or aisle seat, noted in your . We will request seat assignments when traveling on an airline partner at the time of ticketing. Seat assignments may not always be confirmed at the time of the request. Contact the airline partner directly for seat requests.
If your seating preference is not available, &NA& will appear in the &Seat Assignment& column of your itinerary. In this case, you will receive your seat during check-in on the date of departure or you can go to Itineraries to select a seat.
We accommodate the seating requirements of customers with certain types of disabilities. This could result in the occasional need to change another individual's pre-assigned seat, with bulkhead seats being particularly subject to reassignment. We appreciate your cooperation in these special circumstances.
Medallion(R) Members and a traveling companion are both eligible for Complimentary Upgrades on Award Travel to First Class and Delta Comfort+.To learn more, visit .
Online Award Ticket
To safeguard against credit card fraud, the purchaser may have to show us the credit card along with a valid photo ID. The time varies based on the billing address of the credit card. If the purchaser is not traveling, they can show us their credit card and ID at an airport ticket counter or another , whichever is most convenient.
Terms & Conditions
*For eligible routes, the advance purchase requirement is 21 days
All Awards are subject to availability, and additional taxes and fees may apply. See&&for details.
Awards are subject to capacity controls. Awards with partner airlines may require higher rates or a Saturday night stay. Awards may require higher prices depending on routing rules and restrictions. Exceptions to these rules may require additional mileage or taxes and fees. Travel to all destinations within region may not be available at lowest price. Not all countries within region are serviced by Delta and/or partner airlines. Air France- and KLM-marketed non-air services (bus, train, etc.) are not eligible. Award Travel
is limited to travel on Delta, Delta Connection(R) carriers and the following partner airlines: Aeroflot, Aerolineas Argentina, Aeromexico, Air France, Alaska Airlines, Alitalia, China Airlines, China Eastern, China Southern, Garuda Indonesia,&Great Lakes Airlines, GOL, Hawaiian Airlines, Jet Airways, KLM, Korean Air, Mandarin Airlines, Middle East Airlines, Saudia, Shanghai Airlines, Tarom Airlines, Vietnam Airlines, Virgin Atlantic, Virgin Australia, WestJet and Xiamen Airlines. For travel on other SkyMiles airline partners, call 800-323-2323 or the number on the back of your SkyMiles membership card. Non-U.S. based customers can&&for assistance. Some airline partners impose a surcharge on Award redemptions for travel on their airline. These charges when applicable are the responsibility of the passenger and will be collected at the time of booking.
All SkyMiles program rules apply. To review rules, please visit&.&&for Award Travel are the responsibility of the passenger and must be paid at the time the ticket is issued. The payment of any taxes, fees, and other government-, airport- or carrier-imposed charges is the responsibility of the passenger. Award redemption requires payment of at least $11.20 in U.S. government taxes and fees for domestic itineraries and may include up to $600 for foreign government taxes and fees and/or carrier-imposed fees for international itineraries.
Award seats may be limited and not available on all Delta Connection flights. Partner airline benefits are subject to change and subject to terms and conditions of each partner. Offers and benefits subject to change without notice. Other restrictions may apply.
Terms & ConditionsAward Ticket FAQs : Delta Air Lines
AWARD TICKET FAQS
May I Purchase Additional Miles?
Yes. You can& for yourself or you can
for your family and friends. Additionally, your company or organization can reward employees and customers with miles through (TM).
How Can I Earn Miles Through Delta And Its Many Partners?
You should check out the
section for all the ways you can earn miles with us and our SkyMiles Partners.
Can I Combine Cabin Types And/Or Award Levels In A Single Award Ticket?
Starting July 21, 2016, SkyMiles Members have the option to book different cabins on the outbound and return flights of the same round-trip ticket. This means you can relax in Delta Comfort+(R) on your way to your destination and enjoy our premium Delta One(R) cabin to return home refreshed and rested.
Can I Use My Miles On Partner Airlines?
Yes. Award Travel
is limited to travel on Delta, Delta Connection(R), Aeroflot, Aerolineas Argentina, Aeromexico, Air France, Alitalia, China Airlines, China Eastern, China Southern, Garuda Indonesia, GOL, Great Lakes Airlines, Hawaiian Airlines, Jet Airways, KLM, Korean Air, Mandarin Airlines, Middle East Airlines, Saudia, Shanghai Airlines, Tarom Airlines, Vietnam Airlines, Virgin Atlantic, Virgin Australia, WestJet and Xiamen Airlines. For travel on other SkyMiles airline partners, call 800-323-2323* or the number on the back of your SkyMiles membership card and have your password available. Non-U.S. based customers can
for assistance.
How Do I Transfer My Award Ticket To Someone Else?
At the time reservations are made, the member may designate that the Award Ticket be issued in the name of another person.
How Many Miles Are In My Account?
Once you're logged-in as a SkyMiles member, you'll find your account balance in the upper left hand corner of the page. Or go to the SkyMiles page and see your mileage summary.
What Will The Redeposit Fee Be If I Cancel An Award Booking?
The Award Ticket redeposit fee is $150 USD. This fee is waived for Diamond and Platinum Medallion members. Award Tickets not canceled at least 72 hours prior to the originating flight departure time are nonrefundable.
Can Award Tickets Be Changed?
Yes. Members can make changes to an Award Ticket up to 72 hours prior to the original departure time (outbound or return). All taxes and fees associated with that ticket will apply. The fee for reissues is $150 USD. The fee is waived for Diamond and Platinum Medallion members, provided the member makes changes at least 72 hours prior to the original flight departure time. Miles for Award Travel are nonrefundable for flights canceled or changed within 72 hours of the original flight departure time. See
for full terms and conditions.
How are the waivers applied? Is it based on the passenger traveling or the account used for the redemption?
The waiver for redeposit and reissue is based on the status of the SkyMiles account from which the miles are being redeemed. If the miles were redeemed from either a Diamond or Platinum Medallion member’s account, then the fees will be waived.Access denied |
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