Shockwave Help
Flash Player
Flash Player Overview
Troubleshooting
Flash Player Overview
How do I fix almost all Flash Player issues?
You can resolve almost all difficulties encountered with Flash Players by taking the following steps:
For Windows:
If you are on Internet Explorer or Firefox:
Uninstall the Flash player. To remove the Flash Player download the uninstaller here: /selfservice/viewContent.do?externalId=tn_14157&sliceId=1
IMPORTANT; After uninstalling the player, restart your computer.
Reinstall the Flash Player here:
If you are on Safari or Firefox:
To remove the Flash Player, download the uninstaller here: /cps/141/tn_14157.html
Save the uninstaler to your desktop, then quit/exit any applications you have open. Launch the
uninstaller from your desktop and follow the instructions in the dialog boxes which appear.
After uninstalling both Players, restart your computer.
Then reinstall the Flash Players here:
What is Flash Player?
Flash is the premiere vector-based design and animation technology on the Internet. Millions of Web users
already have Flash Player installed.
How do I get Flash Player?
Flash Player can be downloaded here: /downloads/.
Troubleshooting
How can I make sure my Flash Players is working?
You can test your Flash Player . The two movies will show if you have any versions of these two Web Players
installed. You can also get information about the latest version of the Players and download the most current
version if you have an outdated Player(s).
Some Web sites prompt me to download Flash Player, but I'm sure I have the
latest version. How can I check this?
Some sites may have detection mechanisms that mistakenly direct you to install the Flash
Player. You can use the following Test Page to verify that you have the Flash Player installed
successfully:
On the above test page, the two movies will not only verify the installation of the Flash
Player, but they will eventually display the versions of the two Web Players that you have. Also, if you can
view the movies and games on the Shockwave site, you have recent versions of the two Web Players.
I still have more questions!
Still have more questions? .君，已阅读到文档的结尾了呢~~
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